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Data Integration Often Overlooked by SMBs When Buying Document Scanning Technology FileVision customers improve scanning processes by adding Information Relationship Management technology to increase productivity, save time
ATLANTA – August 23, 2005 – A chain with missing links. A map without a compass. A library full of books without reference numbers. These examples demonstrate the importance of linking, connecting and cataloging information in order to obtain the highest value from an object, resource or process. Unfortunately, many small- to medium-sized businesses (SMBs) are failing to optimize the value from document scanning technology by overlooking the importance of data integration. “Over the last decade, many organizations have invested heavily in data collection and storage, said Leslie Ament, Director, Market Analytics Research, Aberdeen Group. “Companies now seek to increase productivity further by leveraging these information assets throughout their enterprise. Combining information relationship management with workflow processes or analytics is a way for companies to add additional value to their investment.” “Businesses that use a scanner for nothing more than digitizing documents are only solving half of the productivity equation,” said Laurie Shufeldt, vice president of strategic business development, FileVision, a global software company that develops information relationship management software. “The functionality of a business scanner is incomplete without complementary information relationship management technology that helps companies harness the information they scan and store. A combined scanner and information management software solution will link scanned images with other disparate pieces of data, process the information through workflow and store it in a place that is readily available, searchable and easily retrievable by the appropriate users at the organization.” According to FileVision, many SMBs in particular take advantage of affordable scanners as a sole solution to their data storage and management needs. However, the conversion of paper scanned documents and their value are not integrated into the overall business process. The biggest initial benefit to FileVision customer Mountain 1st Bank was in handling the imaging and filing of the paperwork associated with the bank’s original stock sale. The Mountain 1st shareholder department saved time searching for and retrieving documents and shareholder information. According to Sherrie Rogers, vice president of Mountain 1st Bank & Trust, "Without FileVision, we would have had to outsource much of our paperwork. We're not only saving time but money as well. It's hard to put an exact dollar figure on our ROI but I'm sure the software paid for itself within the first 30 days simply because the stock sale was completed quickly and efficiently, within only 19 days." According to Shufeldt, SMBs quickly outgrow the capabilities of lower-end scanning hardware when they do not integrate software to help them manage the information. “Several factors that are driving the need for better information management for these types of businesses include multi user capabilities, security of the images and version control,” she continued. “Organizations that recognize that scanned documents are only part of the information stored in the system are on the first step to improving productivity.” By specializing in SMB needs, FileVision VARs help companies to analyze their business processes, configure the solution and implement it. Most FileVision systems are up and running within a week and are completely user-maintainable once implementation is complete. Government, healthcare and financial services organizations worldwide rely on FileVision’s technology to help them improve communications, enhance customer service and immediately access information and relationships within data. FileVision customers report 30-day ROI, improved customer service and shareholder satisfaction, increased information integrity and security, and saved time and money with easier information sharing among multiple locations and departments; as well as reduction of administrative costs, overhead and physical storage space. Customers also report improved workload distribution, efficiency and increased employee work performance. ### Media Contact: About FileVision |
