ROYAL DISTRICT NURSING SERVICES

Organization Overview

• Largest provider of home healthcare and nursing services in Australia
• Not for profit organization
• Non government
• Five executive general managers and support staff

Document Management and Imaging Goals

• Initially implemented in Corporate offices to manage correspondence amongst the corporate staff
• Improve workflow processes
• Produce board and committee agendas
• Eventual plan to roll-out FileVision in human resources, marketing and public relations departments

FileVision Solution Overview

• FileVision provides an efficient and secure information relationship management solution for healthcare practices and hospitals to manage patient medical records, billing, insurance information, human resources and other processes. FileVision shares a heritage with document management, document imaging and workflow management solutions.

Results Achieved

• Centralized storage of documents
• Labor savings in the time it takes to find and retrieve documents
• Improved performance in dealing with correspondence because of structured workflow process
• Freed up space previously devoted to storage of multiple copies of the same documents