THE CROMWELL HOSPITAL

Organization Overview

• One of Europe's largest private hospitals
• 500 specialists covering 70 specialties
• 194,000 patient demographics
• 25 gigabytes of documents
  

Document Management and Imaging Goals

• Support information management needs of eleven (11) departments
• Improve procedures and processes in some areas while maintaining procedures that already worked in others
• Preferred a solution that could be rolled out in phases
• Improve filing and retrieval process
• Reduce administrative costs

FileVision Solution Overview

• FileVision provides an efficient and secure information relationship management solution for healthcare practices and hospitals to manage patient medical records, billing, insurance information, human resources and other processes. FileVision shares a heritage with document management, document imaging and workflow management solutions.

Results Achieved

• 32 departments are using FileVision
• Backlog of records are now stored and available for retrieval in FileVision

  (more than 9 million)

• New patient records are being input into FileVision daily
• FileVision security features help The Cromwell maintain government regulated patient confidentiality
• Reduction in errors and administrative costs as a result of automated filing and retrieval of patient files